Your monitoring experts can help streamline an emergency
An alarm can be troubling when they trip -- especially if they go off when you’re asleep. But if you placed a monitored alarm system, you’re free to think about one thing: getting your loved ones to safety.
That's because your monitoring professional also responds to your triggered alarms. Within a minute, they will contact you to make sure everyone is secure and help assess the scene. Then, they will get emergency departments and send them to your location. Vivint’s monitoring agents will even help walk you through any situation and the next step.
Monitoring covers more than your security alarms
Your Dallas monitored alarm system protects more than an break-in. Your smart home might act to fire, carbon monoxide, or floods with the proper components. By installing a monitored fire alarm or CO detector, you can receive emergency services to answer no matter if you're home or out. Your monitoring specialists can even respond to health-related situations -- like shortness of breath or a sudden fall -- with a monitored medical pendant.
Emergency services reach you faster with a monitored alarm system
Vivint’s monitoring team will answer any activated alarm in mere seconds. They'll first contact you to ensure that you're not harmed and then will organize emergency personnel on your behalf. This lightning-quick method is far quicker than contacting emergency dispatch yourself after you rounded up your family and moved to safety. Seconds count in any emergency, and Vivint makes sure you get assistance quickly!
Monitoring is vigilant of your home 24-hours a day
Unfortunately, a loud alarm sound doesn’t achieve much when you’re away from home. However, your Vivint monitoring team stays on alert 24/7. They'll react to any trigger that you cannot and will also keep you up-to-date every step of the way. That's nice when you're flexible and can rush home after getting an alert, but it's essential when you're traveling and simply cannot get back to take care of the situation.